Payment and Billing Information

At EF Compass Coaching, we strive to make the payment process simple, predictable, and convenient for our clients. Below you’ll find detailed information about our coaching session rates, billing schedule, cancellation policy, and more.

$140.00 Per Coaching Session

Weekly Commitment Required: All sessions are billed every two weeks (bi-weekly) on Mondays.

Session Details
Each session includes:
• 50 minutes of one-on-one coaching
• Meeting preparation for each coaching session
• Weekly session updates via email to keep you informed on your student’s progress

Billed in Advance
Sessions are billed 2 weeks in advance. Any additional services requested by the client, such as extra coaching time or consultations, will be billed at $140.00 per hour.

Cancellation & Refund Policy

Non-Refundable Payments: All payments for coaching sessions are non-refundable. This includes cancellations made within the 24-hour window and any missed sessions.

Cancellations: Please email us to reschedule any sessions at least 24 hours in advance to avoid being charged for that session. Cancellations made with less than 24 hours’ notice will result in a charge for the full session.

Session Commitment: A minimum weekly commitment is required. If you wish to discontinue coaching, we require a two-week notice, during which you will be billed for any sessions, including those within the two-week notice period.

Billing & Payment

Convenient Bi-Weekly Billing: We offer a predictable, hassle-free bi-weekly billing system, making it easier for you to manage payments and stay on track. Sessions are billed every two weeks, and payments are automatically processed on Mondays.

Auto-Pay & Payment Declines: Payments are automatically billed bi-weekly on Mondays. If your auto-payment is declined, please update your payment information or contact us as soon as possible.

Late Payment Fees: Payments are considered delinquent if not paid within 3 days of the billing date. A 1.5% interest fee will be added to late invoices.

Responsible Party for Invoicing: We require one responsible party for invoicing. Copies of the invoice can be sent to multiple parties as needed.

Communication & Billing Inquiries

For any billing or payment-related inquiries, email is the best method of communication. Please contact us at michelle@efcompasscoaching.com for any questions or concerns regarding payments, billing, or cancellations.

For full details on our terms and conditions, please visit Terms and Conditions.